There are times in QuickBooks® Enterprise Solutions when you need to locate your license number and product number.
Reason #1: You need to contact customer support
Run regedit and view registry key HKEYLOCALMACHINE/SOFTWARE/Intuit/QuickBooksRegistration/15.0/pro. You can go through the entries with names like License Number and InstallID. InstallID is your product ID and License Number is your license number. Find an Accountant QuickBooks ProAdvisor.
Sometimes you just need this information when you’re speaking on the phone with customer support. They want you to identify yourself and direct you to the right support person for your issue.
Open your QuickBooks data file. Press the F2 key on your keyboard. This will open up a hidden window. This window is a wealth of information. You will find the product and the license number here.
Priority Circle Care
Speaking of support for QuickBooks Enterprise Solutions, were you aware that you get a Customer Success Manager and become a member of the QuickBooks Priority Circle when you sign up for the program?
Your Customer Success Manager is your dedicated point of contact with Intuit®. This person will help you with onboarding, training in the program and make sure you are using the right Intuit product – but the best part of being in the Priority Circle is the support. You get a priority team that knows QuickBooks Enterprise Solutions and can help you with any technical or general support issues. They are literally just a phone call away. Customers can reach out to their Customer Success Manager for more information by emailing [email protected] or logging in here.
Reason #2: You are changing to a new computer
You are super-excited that you just purchased a brand new computer! You need to reinstall your QuickBooks program. The second screen of the download asks you for your license and your product number. Intuit Camps is the place to find all of your current software as well as your older products. In just two clicks!
You can also request to have your license number emailed to you.
downloadWhy can't I download this file?
If installing QuickBooks into the UEP just install by running the normal setup process. Then review the
section for installing QuickBooks into a layer to determine if some of the other recommendations make
sense you’re your installation.
Install QuickBooks in a Layer
Install QuickBooks. This takes about 20 minutes. After the install open QuickBooks, select Help and
choose “Update QuickBooks”.
Here we will do two things, one is to perform and update of the software and the other is to disable
automatic updates.
In options disable updates.
Then in Update Now, Run Get Updates
Then in Update Now, Run Get Updates
After running the update command close and reopen QuickBooks. You will be prompted to install the updates.
After Reboot
After updating QuickBooks it will restart and Unidesk will REBIC. When the system comes back up you
will have to delete the following file. This will reset the licensing back to request licensing on first use
after the layer is deployed.
C:Documents and SettingsAll UsersApplication
DataIntuitEntitlementClientEntitlementDataStore.Ecml
Register QuickBooks
After QuickBooks is installed and updated use the HelpRegister QuickBooks to register the software.
This creates the dat file used when the application opens to ensure the software has been registered.
Remove the SyncManager from Run
When complete open the registry and edit the Run key to remove the Intuit Sync Manager from the Run
command. Sync manager is used to integrate online services.
The key is in HKLMSoftwareMicrosoftWindowsCurrentVersionRun
Disabling Intuit Data Protect
Disabling Intuit Data Protect
This Quicken feature is for an online backup service that must be purchased separately from Intuit. There
is no way to normally disable this feature from running and when logging in with Guest privilege only this
program crashes during login so we found a way to disable it.
First disable the service QBIDPService.
Install Quickbooks Using License Number
Then rename the InuitDataProect.exe to IntuitDataProtect.exe.old in the “|Program FilesCommon
FilesIntuitDataProtect” folder.
Then create a txt file with one line
REM replaces IntuitDataProtect.exe
Then rename this file to IntuitDataProtect.exe
Quicken will launch this file instead of the actual .exe. It is likely that after an update this routing must
be performed again.
Then Finalize the Layer
Remove Startup Junk from All Users
Download Quickbooks With License Number
Open the following directory and remove the Data Protect and Update Agent.
Updates
To update the software Add a version to the layer. Open QuickBooks choose help and then Update
QuickBooks. Then run Update Now. When complete reboot if required and finalize the layer.
Considerations for Non-Persistent Desktop
Since QuickBooks licenses to the volume serial number of the machine it runs on, it must be licensed
separately on each system. For Non-Persistent desktops that means that we need to hold off taking the
initial system snapshot until we can log on to the machine and create the QuickBooks license. We could
find no way to script the licensing process.
To hold off the initial snapshot follow these instructions.
http://www.unidesk.com/support/kb/manually-delaying-snapshots-nonpersistent-desktops